Speculating through CES

January 19, 2018

The annual Consumer Electronics Show (CES) is one of the largest shows for innovations in consumer technology. During this year’s show, from 9 to 12 January in Las Vegas, we saw a host of new gadgets and innovations, ranging from industrial robots to refrigerators, from smart televisions to toothbrushes, that point to momentum for some longer-term trends.

Our observations

  • During a panel discussion called “Mobile Innovation: How 5G will enable the future”, telecom and hardware specialists from the industry stressed that the standards and hardware for the next generations of the mobile network technology are nearing finalization.
  • Self-driving vehicles were abundant at the CES, with large automotive behemoths and tech companies presenting new ideas and concepts. For example, BMW showcased how virtual reality could enhance driving; GM revealed its first Level 4 autonomous car (without a steer and pedals); and Nvidia, a chipmaker, introduced two new software platforms for creating artificially intelligent co-pilots for self-driving cars.
  • 'Voice' appeared behind 'television' as the most frequent word in news coverage about CES. Generally, voice-activated digital assistants and conversational computing were one of the biggest themes of this year’s show, pushing smart speakers in every corner of our house and workplace.
  • In his book From Luxury to Necessity (2017), our colleague Sjoerd Bakker examines seven everyday consumer practices – living, eating, working, traveling, shopping, leisure, and communicating – and shows how they co-evolve with technological innovations. In his book he shows how technology changes our practices and enables new ones, although not intentionally inscribed in these technologies.

Connecting the dots

Every year, the CES renders an avalanche of announcements, innovations, collaborations, and useful and useless gadgets. Although these provide a reliable barometer of the state of the tech industry and the future of consumer applications, they do not tell us whether consumers will adopt and use them and how they will be integrated in the daily lives of consumers. In this note, we examine some technological innovations from the recent CES, and speculate how they might change our seven everyday practices.Firstly, the home is becoming a place of ‘professional luxury’. For example, Kohler announced several smart kitchens appliances, such as smart ovens and smart pressure cookers. Assisted by these artificially intelligent products, consumers can start cooking like a real cook. Furthermore, the cinema experience might come to the consumers’ homes. Sony’s 10,000 nit television is 10 times brighter than our current TVs and allows for 8K video streaming and with a host of virtual reality announcements for entertainment systems, the better-than-cinema-experience comes to the living room. Moreover, 3D printers allow amateur craftsmen to create and design their own stuff, like furniture or handicrafts, in their own garage. These technologies enable luxury goods like high-quality food, entertainment, and decorations to be produced and consumed inside our own homes, and they empower the regular consumer to work like a professional.The enabling technologies that smarten up our house and allow for HD-streaming on our devices, especially 5G, can be useful within the automotive industry. For example, multiple exhibition and panel discussion at the CES examined how to put an extra layer of intelligence over cities and infrastructure using 5G mobile networks, for instance Bosch’s idea for ‘community-based parking systems’ in Las Vegas or Panasonic’s concepts for smart highways. Furthermore, new ‘last-mile solutions’ were introduced, like OjO’s e-scooters partnering with Ford or Ujet’s foldable e-scooters. These concepts reduce the need for Level 5 autonomous vehicles to manoeuver in busy and urban environments, and boost the potential for autonomous vehicles in the near future. These vehicles will change the way we understand driving and being on the road. For example, one can use the car as a working space, while AR - for enhancing the ride itself - or VR - to transform the car into an entertainment hub – will create whole new driving experiences and ‘free up’ the driver as a consumer.Lastly, the CES showed how technology is making inroads into the digitization of our perceptions and senses. Voice and speech technology were ubiquitous, with Amazon’s Alexa fighting its ‘battle for the home’ with Google’s Home. But besides voice, there are more senses that are becoming digitized. For example, Moodo introduced a smart-smelling device that combines modular cups of scents that can be modified by wearable devices, while new haptic interfaces, controlled by ultrasound waves to ‘touch objects in mid-air’ or bionic gloves, are digitizing our touch. These innovations replace buttons and keyboards by touch and gesture, making our environment and buildings more adaptive to our needs. Furthermore, they can create more immersive experience, for example in eSports or entertainment.

Implications

  • With luxury and professional production and consumption coming into our homes, subscriptions and delivery services can benefit from more data about our everyday activities. Furthermore, platforms can integrate all these activities and data into a digital profile of our house, tapping into consumer’s needs of having ‘digital backups’ of their stuff and the things they do.
  • The concept of the car will disintegrate as consumers will use the car for different purposes: for work, entertainment, sleep. New car designs can help shape the future of the car.
  • With digital technology making inroads into our human senses, a new ‘digital phenomenology’ must be developed to understand future practices and to forecast which new practices will emerge.

Series 'AI Metaphors'

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1. The tool
Category: the object
Humans shape tools.

We make them part of our body while we melt their essence with our intentions. They require some finesse to use but they never fool us or trick us. Humans use tools, tools never use humans.

We are the masters determining their course, integrating them gracefully into the minutiae of our everyday lives. Immovable and unyielding, they remain reliant on our guidance, devoid of desire and intent, they remain exactly where we leave them, their functionality unchanging over time.

We retain the ultimate authority, able to discard them at will or, in today's context, simply power them down. Though they may occasionally foster irritation, largely they stand steadfast, loyal allies in our daily toils.

Thus we place our faith in tools, acknowledging that they are mere reflections of our own capabilities. In them, there is no entity to venerate or fault but ourselves, for they are but inert extensions of our own being, inanimate and steadfast, awaiting our command.
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2. The machine
Category: the object
Unlike a mere tool, the machine does not need the guidance of our hand, operating autonomously through its intricate network of gears and wheels. It achieves feats of motion that surpass the wildest human imaginations, harboring a power reminiscent of a cavalry of horses. Though it demands maintenance to replace broken parts and fix malfunctions, it mostly acts independently, allowing us to retreat and become mere observers to its diligent performance. We interact with it through buttons and handles, guiding its operations with minor adjustments and feedback as it works tirelessly. Embodying relentless purpose, laboring in a cycle of infinite repetition, the machine is a testament to human ingenuity manifested in metal and motion.
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3. The robot
Category: the object
There it stands, propelled by artificial limbs, boasting a torso, a pair of arms, and a lustrous metallic head. It approaches with a deliberate pace, the LED bulbs that mimic eyes fixating on me, inquiring gently if there lies any task within its capacity that it may undertake on my behalf. Whether to rid my living space of dust or to fetch me a chilled beverage, this never complaining attendant stands ready, devoid of grievances and ever-willing to assist. Its presence offers a reservoir of possibilities; a font of information to quell my curiosities, a silent companion in moments of solitude, embodying a spectrum of roles — confidant, servant, companion, and perhaps even a paramour. The modern robot, it seems, transcends categorizations, embracing a myriad of identities in its service to the contemporary individual.
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4. Intelligence
Category: the object
We sit together in a quiet interrogation room. My questions, varied and abundant, flow ceaselessly, weaving from abstract math problems to concrete realities of daily life, a labyrinthine inquiry designed to outsmart the ‘thing’ before me. Yet, with each probe, it responds with humanlike insight, echoing empathy and kindred spirit in its words. As the dialogue deepens, my approach softens, reverence replacing casual engagement as I ponder the appropriate pronoun for this ‘entity’ that seems to transcend its mechanical origin. It is then, in this delicate interplay of exchanging words, that an unprecedented connection takes root that stirs an intense doubt on my side, am I truly having a dia-logos? Do I encounter intelligence in front of me?
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5. The medium
Category: the object
When we cross a landscape by train and look outside, our gaze involuntarily sweeps across the scenery, unable to anchor on any fixed point. Our expression looks dull, and we might appear glassy-eyed, as if our eyes have lost their function. Time passes by. Then our attention diverts to the mobile in hand, and suddenly our eyes light up, energized by the visual cues of short videos, while our thumbs navigate us through the stream of content. The daze transforms, bringing a heady rush of excitement with every swipe, pulling us from a state of meditative trance to a state of eager consumption. But this flow is pierced by the sudden ring of a call, snapping us again to a different kind of focus. We plug in our earbuds, intermittently shutting our eyes, as we withdraw further from the immediate physical space, venturing into a digital auditory world. Moments pass in immersed conversation before we resurface, hanging up and rediscovering the room we've left behind. In this cycle of transitory focus, it is evident that the medium, indeed, is the message.
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6. The artisan
Category: the human
The razor-sharp knife rests effortlessly in one hand, while the other orchestrates with poised assurance, steering clear of the unforgiving edge. The chef moves with liquid grace, with fluid and swift movements the ingredients yield to his expertise. Each gesture flows into the next, guided by intuition honed through countless repetitions. He knows what is necessary, how the ingredients will respond to his hand and which path to follow, but the process is never exactly the same, no dish is ever truly identical. While his technique is impeccable, minute variation and the pursuit of perfection are always in play. Here, in the subtle play of steel and flesh, a master chef crafts not just a dish, but art. We're witnessing an artisan at work.
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About the author(s)

Researcher Pim Korsten has a background in continental philosophy and macroeconomics. At the thinktank, he primarily focuses on research, consultancy projects, and writing articles related to technology, politics, and the economy. He has a keen interest in the philosophy of history and economics, metamodernism, and cultural anthropology.

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