The future of human competences

February 2, 2018

At the World Economic Forum Annual Meeting 2018, leaders of the world’s largest organizations emphasized that educating future generations and reskilling programs of today’s workers should focus on soft skills because humans will never be able to compete with the hard skills of technology in the near future. Having a closer look at these soft skills shows that they all require a deep understanding of logical reasoning. Which human competences are we betting our future on exactly, and how “soft” are these skills?

Our observations

  • Reports from prominent sources such as the World Economic Forum (WEF), the Organization for Economic Co-operation and Development (OECD) and the European Parliamentary Technology Assessment (EPTA) are trying to connect the dots between labor markets, economies, education systems and reskilling programs worldwide in order to unravel how we can prepare ourselves and future generations for the disruptions that come with the Fourth Industrial Revolution.
  • The knowledge-based approach of traditional education will "fail our kids", says Jack Ma, as do many other prominent voices in the labor market, such as Minouche Shafik, director of the London School of Economics, and Fabiola Gianotti, particle physicist and director general of CERN. They agree that children should be taught “soft skills”. These soft skills are explicitly supposed to be made useful within the context of the Fourth Industrial Revolution, i.e. in collaboration with technology, not isolated from it.
  • In the context of 21st century skills, the University of Twente carried out an extensive literature review and identified seven core skills, which are fundamental for performing tasks that are necessary in a broad range of occupations in the near future: information management, critical thinking, creativity, problem solving, collaboration, communication and technical skills. They added five contextual skills, which are required to make use of the core skills: self-direction, lifelong learning, ethical awareness, cultural awareness, and flexibility skills. Only technical skills, the skills to build and use (new) devices and applications, can be characterized as ‘hard skills’, the rest are all considered soft skills.

Connecting the dots

Although the various lists of 21st century skills that feature in reports from prominent sources are not exactly identical, the overall message is clear. Aside from technical skills, they focus on ‘soft skills’. Soft skills might easily, and to some extent rightfully, be associated with competences that are rooted in our emotions or imagination, such as communication, ethical and cultural awareness or creative and social skills. However, a closer look at the definitions of the aforementioned core skills reveals that they all presuppose a deep understanding of logical reasoning. Logical reasoning is argumentation conducted or assessed according to strict principles of validity.Critical thinking, for example, is defined as the skill needed to make informed judgements and choices about obtained information and communication using reflective reasoning and sufficient evidence to support claims. This includes asking and answering questions related to a problem, judging the suitability of a source in relation to a given problem, invoking arguments for claims based upon their consistency with other knowledge claims and linking ideas, facts and notions. Problem solving, to give another example, is defined as the skill needed to cognitively process and understand a problem situation, combined with the active use of knowledge to find a solution to a problem. Even creative skills, as defined in the context of 21st century skills, presuppose logical reasoning because they require an agent to generate new or previously unknown ideas, or treat familiar ideas in a new way and transform such ideas into a product, service or process that is recognized as novel within a particular domain.The need for logical reasoning is not surprising. We are increasingly working side by side with technology and our contributions therefore need to be transferrable into the language of technology. And technology, by definition, works according to logical patterns. Soft skills are therefore not as soft as they might appear at first sight. This does not mean that our emotional and imaginative skills will be less important in future skills, it means that these competences need to be deeply connected with logical reasoning.

Implications

  • Logical reasoning is not yet implemented as an individual topic in education systems of primary and secondary schools. Even in universities, hard-core logical reasoning (i.e. proposition logic and predicate logic) are only found in philosophy faculties, not in law, economics, communication sciences etc. And even if they were, the connecting of logical reasoning to soft skills, such as communication, problem solving and creative thinking, is new (at least outside academic philosophy) and must be developed further in order to be made useful in the future of work.
  • Some may feel that computers will make human tasks inherently easier, as they will do all the “hard work”. The contrary may be true. Getting truly meaningful output from digital systems, on ever more complex problems, will require a deep understanding of the logical reasoning taking place inside technology.

Series 'AI Metaphors'

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1. The tool
Category: the object
Humans shape tools.

We make them part of our body while we melt their essence with our intentions. They require some finesse to use but they never fool us or trick us. Humans use tools, tools never use humans.

We are the masters determining their course, integrating them gracefully into the minutiae of our everyday lives. Immovable and unyielding, they remain reliant on our guidance, devoid of desire and intent, they remain exactly where we leave them, their functionality unchanging over time.

We retain the ultimate authority, able to discard them at will or, in today's context, simply power them down. Though they may occasionally foster irritation, largely they stand steadfast, loyal allies in our daily toils.

Thus we place our faith in tools, acknowledging that they are mere reflections of our own capabilities. In them, there is no entity to venerate or fault but ourselves, for they are but inert extensions of our own being, inanimate and steadfast, awaiting our command.
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2. The machine
Category: the object
Unlike a mere tool, the machine does not need the guidance of our hand, operating autonomously through its intricate network of gears and wheels. It achieves feats of motion that surpass the wildest human imaginations, harboring a power reminiscent of a cavalry of horses. Though it demands maintenance to replace broken parts and fix malfunctions, it mostly acts independently, allowing us to retreat and become mere observers to its diligent performance. We interact with it through buttons and handles, guiding its operations with minor adjustments and feedback as it works tirelessly. Embodying relentless purpose, laboring in a cycle of infinite repetition, the machine is a testament to human ingenuity manifested in metal and motion.
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3. The robot
Category: the object
There it stands, propelled by artificial limbs, boasting a torso, a pair of arms, and a lustrous metallic head. It approaches with a deliberate pace, the LED bulbs that mimic eyes fixating on me, inquiring gently if there lies any task within its capacity that it may undertake on my behalf. Whether to rid my living space of dust or to fetch me a chilled beverage, this never complaining attendant stands ready, devoid of grievances and ever-willing to assist. Its presence offers a reservoir of possibilities; a font of information to quell my curiosities, a silent companion in moments of solitude, embodying a spectrum of roles — confidant, servant, companion, and perhaps even a paramour. The modern robot, it seems, transcends categorizations, embracing a myriad of identities in its service to the contemporary individual.
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4. Intelligence
Category: the object
We sit together in a quiet interrogation room. My questions, varied and abundant, flow ceaselessly, weaving from abstract math problems to concrete realities of daily life, a labyrinthine inquiry designed to outsmart the ‘thing’ before me. Yet, with each probe, it responds with humanlike insight, echoing empathy and kindred spirit in its words. As the dialogue deepens, my approach softens, reverence replacing casual engagement as I ponder the appropriate pronoun for this ‘entity’ that seems to transcend its mechanical origin. It is then, in this delicate interplay of exchanging words, that an unprecedented connection takes root that stirs an intense doubt on my side, am I truly having a dia-logos? Do I encounter intelligence in front of me?
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5. The medium
Category: the object
When we cross a landscape by train and look outside, our gaze involuntarily sweeps across the scenery, unable to anchor on any fixed point. Our expression looks dull, and we might appear glassy-eyed, as if our eyes have lost their function. Time passes by. Then our attention diverts to the mobile in hand, and suddenly our eyes light up, energized by the visual cues of short videos, while our thumbs navigate us through the stream of content. The daze transforms, bringing a heady rush of excitement with every swipe, pulling us from a state of meditative trance to a state of eager consumption. But this flow is pierced by the sudden ring of a call, snapping us again to a different kind of focus. We plug in our earbuds, intermittently shutting our eyes, as we withdraw further from the immediate physical space, venturing into a digital auditory world. Moments pass in immersed conversation before we resurface, hanging up and rediscovering the room we've left behind. In this cycle of transitory focus, it is evident that the medium, indeed, is the message.
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6. The artisan
Category: the human
The razor-sharp knife rests effortlessly in one hand, while the other orchestrates with poised assurance, steering clear of the unforgiving edge. The chef moves with liquid grace, with fluid and swift movements the ingredients yield to his expertise. Each gesture flows into the next, guided by intuition honed through countless repetitions. He knows what is necessary, how the ingredients will respond to his hand and which path to follow, but the process is never exactly the same, no dish is ever truly identical. While his technique is impeccable, minute variation and the pursuit of perfection are always in play. Here, in the subtle play of steel and flesh, a master chef crafts not just a dish, but art. We're witnessing an artisan at work.
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About the author(s)

At FreedomLab, Jessica's research primarily centered on the impact of technology on education and the nature of virtual reality and artificial intelligence. She is an alumna of the Vrije Universiteit Amsterdam, where she completed two degrees in philosophy and an additional research program. Integral to her personal and professional development, Jessica delves deep into literature concerning the philosophical relationships between humans and nature, and the importance of critical thinking and human autonomy vis-à-vis the impending wave of technological revolutions.

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